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Frequently Asked Questions

Do you offer gift cards, coupon codes, discounts or promotions?

We will, in  the very near future! We will be giving out some discounts to anyone who joins our promotions waitlist! Sign up below and receive some exciting goodies.

What sizes do you offer?

Our goal is to be an inclusive online lingerie store that provides high quality lingerie for women of all body types and sizes. 
The short answer? ALL OF THEM! We want you to feel sexy and comfortable.

Do you ship internationally?

Unfortunately, not yet. We do, however, plan to. Sign up for the waitlist so you’ll be the first to know when we do!

Can I cancel or modify my order?

That depends. If your order has not been dispatched to our courier, we’d be happy to help. However, it is quite difficult to recall a package once we’ve dispatched it.

Can I get discreet packaging?

Absolutely! We have a variety of different packaging options that you can pick from. Including plain, non-branded packaging for our more discreet customers.

What if I want aesthetic packaging?

Then aesthetic packaging is what you shall get! We have a range of different packaging options to choose from. Which is also great for gifting.

Where is my Order?

Orders are dispatched within 2-3 days of a confirmed order. Our couriers should contact you and provide a tracking link as soon as your order has been dispatched. If you have not received any information in this regard, you are welcome to contact us at sales@divinedesires.co.za and we’ll be happy to help.

What payment methods do you accept?

Visa and Mastercard.

I’d like to be notified of new and exciting products, events and promotions. Where do I sign up?

SECURE PAYMENT

SECURE PAYMENT

Safe and discreet online shopping experience

SECURE PAYMENT

DISCREET PACKAGING

Orders are shipped discreetly in unmarked boxes

SECURE PAYMENT

QUALITY LINGERIE

High-quality lingerie from the best brands in South Africa

SECURE PAYMENT

CUSTOMER SUPPORT

Contact our friendly support team at support@divinedesires.co.za